Article 1 – Definitions
1. Gasseling Coaching, registered in the Netherlands, Chamber of Commerce no. 90362284
2. Client/coachee: any natural or legal person who makes use of services or products of Gasseling Coaching.
3. Agreement: any arrangement between parties regarding coaching, workshops, family constellations or product purchases.
4. Services: all sessions, coaching programmes, constellations and related guidance provided by Gasseling Coaching.
5. Products: physical items such as cards and drawings.
Article 2 – Applicability
1. These general terms and conditions apply to all offers, agreements, deliveries and services of Gasseling Coaching.
2. Deviations are only valid if agreed in writing.
COACHING & CONSTELLATIONS
Article 3 – Pricing
1. All prices are listed in euros, including VAT (0% based on the KOR scheme), and excluding any shipping or administrative costs.
2. Gasseling Coaching may change prices at any time, with prior written notification before the changes take effect.
Article 4 – Payment and invoicing
1. When booking a coaching programme, the Client receives an invoice for a deposit. This deposit must be paid in order to secure the reserved place. The remaining amount must be paid according to the agreed payment schedule, before or during the programme.
2. When booking a single constellation or coaching session:
o Sessions within 2 weeks: the Client receives an invoice immediately, which must be paid no later than on the day of the appointment.
o Sessions scheduled more than 2 weeks ahead: the Client may receive an invoice for a deposit; the full amount must be paid no later than on the day of the appointment.
3. If the invoice is not paid by the due date, the Client is automatically in default and Gasseling Coaching may suspend the appointment until full payment has been made.
Article 5 – Cancellation of coaching or constellations
1. The Client may reschedule an appointment once free of charge up to 24 hours before the start time. Rescheduling must always be requested by email; the confirmation of receipt by Gasseling Coaching is binding.
2. Refunds for paid sessions or programmes do not take place, even if rescheduled on time.
3. If an appointment is cancelled or rescheduled within 24 hours before the start time, the full session fee will be charged and no refund will take place.
4. In case of early termination of a coaching programme, Gasseling Coaching is not obliged to refund any unused sessions.
Article 6 – Duration of the agreement
The agreement is valid for the duration of the booked session or coaching programme, unless agreed otherwise in writing.
PRODUCTS
Article 7 – Payment for products
1. Products are only shipped after full payment has been received.
Article 8 – Right of withdrawal for products
1. The Client has a statutory 14-day withdrawal period after receiving the product, unless: o the product has been custom-made;
o the product has been used; or
o the hygienic seal has been broken.
2. The Client shall report a return via info@lindagasseling.com.
3. Return shipments are at the Client’s own cost and risk.
Article 9 – Delivery & shipping
1. Stated delivery times are indicative and are not considered strict deadlines.
2. Gasseling Coaching ships products with due care. Any transport damage must be reported to the carrier upon receipt.
GENERAL
Article 10 – Information provided by the Client
The Client guarantees the accuracy and completeness of all information required for the execution of the service.
Article 11 – Liability and disclaimer
1. Coaching and family constellations are not a substitute for medical or therapeutic treatment. The Client remains fully responsible for their own physical and mental health.
2. Gasseling Coaching is not liable for physical or psychological complaints arising during or after participation in a constellation or coaching programme.
3. Liability is fully excluded, except in cases of intent or gross negligence.
4. If liability applies, it is limited to the invoice amount of the specific service or product to which the liability relates.
Article 12 – Confidentiality
Both parties shall keep all confidential information strictly private, unless disclosure is required by law.
Last updated: 27-11-2025